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Terms and Conditions

Please take a moment to read these terms and conditions including our policies (“Terms”) to understand how they apply to your use of our website and any products or services that you may order online.

If you have any questions regarding our website, the Terms, products or services, please contact us at  030 278 8070

For your convenience, use the website store of Kofikrom Pharmacy Limited and place your order to get your Kofikrom Pharmacy Limited favourites delivered to your door or workplace. For your convenience, Kofikrom Pharmacy Limited delivers 5 days a week.

For same-day delivery, place your orders before 4:30pm. Orders placed after 4:30pm will be delivered the next day.

Customer Care: A dedicated Kofikrom Pharmacy Limited customer support line is available to resolve all Kofikrom queries. Call us on: 030 340 2851.

Operating hours: Monday to Saturday 8am-6:00pm, Public Holidays 8am-6pm. Please note that trading times may differ on some Public Holidays and there will be no trading on Christmas Day and New Year’s Day.

Shoppers can currently earn but cannot spend Benefit Rewards which can be clarified by calling customer care.

Please provide feedback of your experience, so that we can improve the service we offer: Email: or Contact Us – Kofikrom Pharmacy Limited

Website details
The Kofikrom Pharmacy Limited website at and Kofikrom Retail store is owned and operated by Kofikrom Pharmacy Limited (“Kofikrom”), a company registered in the Republic of Ghana under company registration number Act , which has its head office at South LA Branch, South-La, First Otswe Street, Labadi,
Opposite Melcom

Terms and conditions apply
These terms and conditions (“Terms”) apply to your use of our website and shopping in Kofikrom Retail stores. By using our website or by shopping in our stores, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law. You are not authorised to use our website or shop in our stores if you do not agree to be bound by these Terms.

Change in terms
We may periodically update or change the Terms without giving you prior notice. You should check them regularly, as your continued use of our website or by shopping in our stores, you accept to be bound by any updated or revised Terms.

Applicable law
The Kofikrom website at and Kofikrom Pharmacy stores is This agreement is governed by the laws of the Republic of Ghana.

Important Notice

    • These Terms apply to users who are consumers for purposes of the Consumer Protection Act.
    • These Terms contain provisions that appear in similar text and style to this clause and which:
      • May limit the risk or liability of Kofikrom or a third party; and/or
      • May create risk or liability for the user; and/or
      • May compel the user to indemnify Kofikrom or a third party; and/or
      • Serve as an acknowledgement, by the user, of a fact.
  • Your attention is drawn to these provisions because they are important and should be carefully noted.
  • Nothing in these Terms is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Kofikrom.
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